FAQs

    Health and safety

    • What are the visitor guidelines?

      The Brooklyn Museum is dedicated to providing excellence in collections, exhibitions, programs, and visitor experience. The Public Safety and Visitor Experience teams are here to help you and others enjoy their visit.

      Visitors putting themselves, other visitors, or the art at risk may be asked to leave the Museum. Verbal or physical harassment, discrimination, threats, or other disruptive behavior is not permitted. To keep visitors, staff, and the art safe, all must listen to any instructions or guidance given by staff.

      The Museum does not permit solicitations unless pre-authorized by Museum personnel. For health and safety reasons, shirts and shoes are required to enter.

    • Which objects are permitted in the Museum?

      Bag and item policy: All bags are subject to inspection upon entering the building. Any items larger than 11 × 17 × 5 in. (28 × 43 × 13 cm) or as deemed necessary by Public Safety must be checked at Coat Check. The Brooklyn Museum is not responsible for lost or stolen property.

      The Museum reserves the right to refuse entry to any visitor carrying large or harmful objects, such as flags, banners, frames, artwork, shopping carts, sporting goods, marking materials, paint, adhesives, epoxies, glues, and recreational equipment. Strollers, with the exception of oversize and jogging strollers, are permitted in most galleries; ask a Public Safety Officer for specific gallery access. Visible baby carriers are welcome.

      Coat Check: Items that are not accepted in Coat Check include food and drink, plants and flowers, balloons, (e)bicycles, folding bicycles, (e)scooters, wagons, strollers, and oversize items. Staff will advise on where strollers can be parked. Any other items may be inspected and refused at the discretion of the Public Safety team.

    • What is the food and drink policy?

      Eating and drinking is not permitted in the galleries. Outside food and drink is not permitted with the exception of water in a clear bottle. All opaque bottles must be checked at Coat Check. Water bottles must remain sealed outside designated eating areas.

    • Do I have to be vaccinated? Do I have to wear a mask?

      Proof of vaccination is no longer required, in accordance with state and local guidelines. Masks are optional during your visit.

      Certain events and programs may still require masks and/or proof of vaccination, however. Review your tickets closely for up-to-date requirements. Masks are required for all summer camp groups and events in the Auditorium.

      Find more information on health and safety.

    Hours and admission

    • When is the Museum open?

      Museum hours are Wednesday–Sunday, 11 am–6 pm. It’s closed Thanksgiving, Christmas, and New Year’s Day.

    • How much is admission to the Museum?

      See the tickets page for more information on admission and ticket types.

    • Do I have to pay the full price for admission?

      General admission prices are a suggested contribution; pay what you can! Ticketed exhibitions require a separate ticket at a set price (includes general admission). See the tickets page for more information on admission and ticket types.

      Members enjoy free, untimed entry to the Museum, including ticketed exhibitions. Not a Member? Join today!

    • Will tickets be available for purchase in person?

      Visitors are encouraged to book tickets online ahead of time. A limited number of same-day tickets are available for purchase on-site, on a first-come, first-served basis.

      If you’re buying tickets on-site, head to a kiosk to expedite your transaction and get straight to the art.

    • Do children need tickets?

      Yes. Everyone ages 4 and up must have a ticket.

      All Members at the Dual level and above are entitled to 4 complimentary children’s tickets per visit. Not a Member? Join today!

    • Do I need to print my tickets?

      No. You can show the QR code ticket on your mobile device.

    • What time should I be at the Museum?

      For general admission, you may enter anytime during regular Museum hours on the day indicated on your ticket.

      For ticketed exhibitions, the time on your ticket reflects the time to be at the exhibition entrance. Please arrive at the Museum at least 15 minutes prior to the time on your ticket.

    • What if I miss my time slot?

      General admission tickets are untimed. Ticketed exhibitions have timed tickets to help control traffic flow. If you’re late for your ticket time, entry will be permitted if space allows.

      Members enjoy free, untimed entry to the Museum, including ticketed exhibitions. For more information, visit the Members page.

    • What happens when I arrive?

      If you reserved a general admission ticket online, make your way to a gallery entrance and present the QR code to a staff member.

      If you reserved a ticketed exhibition ticket, make your way to the exhibition. A staff member will scan your ticket at the entrance.

      To purchase a same-day ticket, make your way to the Admissions Desk.

      If you’re meeting with a staff member, head to the staff entrance, located in the rear parking lot.

    • Can I change my ticket time after my reservation is made?

      Tickets are nonrefundable but can be exchanged once with no fees, up to 72 hours prior to the date, by emailing tickets@brooklynmuseum.org with your name and new requested date. Exchange is based on availability.

    • Can I give my ticket to someone else?

      Tickets are transferable, so feel free to give your unused ticket to someone else.

      For Members, however, benefits are nontransferable, so if you’re unable to attend, a friend or family member won’t be able to use your complimentary tickets. If you’re unable to use your reserved tickets, email membership@brooklynmuseum.org or call 718.501.6326 to cancel your order. Find out more on the Members page.

    • When is the Museum Shop open?

      The Shop is open during Museum hours (Wednesday–Sunday, 11 am–6 pm). It’s closed along with the Museum on Thanksgiving, Christmas, and New Year’s Day. The online shop is always open at shop.brooklynmuseum.org.

    • Can I come to the Museum just to visit the Shop, without paying the admission fee?

      Yes! You may enter the Shop directly from the lobby, no ticket required.

    • What are the Libraries and Archives hours, and do I need an appointment?

      The Libraries and Archives are open for public appointments on Wednesdays and Thursdays, 1–4 pm. To request a time, fill out a form for library research or email archives.research@brooklynmuseum.org for archival research.

      In the meantime, peruse the Libraries Online Catalogue and Archives Collections. If you have questions about these resources, reach out:

      Libraries collections: library@brooklynmuseum.org

      Archives collections: archives.research@brooklynmuseum.org

    • Does Museum admission include access to Brooklyn Botanic Garden?

      No—but from spring through fall, you can purchase a Museum & Garden Pass online or at the Museum and present your receipt for same-day admission to the Garden. The pass does not include admission to special exhibitions or First Saturdays.

      In other months, you’ll need to pay a separate admission fee for the Garden.

    Directions and parking

    • Directions from Manhattan

      Brooklyn Bridge; continue straight from the bridge about a half mile; left onto Atlantic Avenue for about 1.5 miles; right onto Washington Avenue for about a half mile to Eastern Parkway. The Museum is at the intersection of Eastern Parkway and Washington Avenue. For the parking lot, cross Eastern Parkway to the parking entrance on the right (behind the Museum).

    • Directions from Westchester, the Bronx, Queens, or Connecticut

      Robert F. Kennedy Bridge (Triborough) to Brooklyn-Queens Expressway (BQE); Manhattan Bridge exit to Tillary Street; left onto Flatbush Avenue for about 1.5 miles to Grand Army Plaza; about 2/3 around Plaza; right on Eastern Parkway. The Museum is at the first intersection (Eastern Parkway and Washington Avenue).

    • Directions from Staten Island and southern or central New Jersey

      Verrazano-Narrows Bridge to Gowanus Expressway (Route 278 towards Manhattan); exit to 38th Street; left on Fourth Avenue for about 2 miles; right on Union Street; 5 blocks to Grand Army Plaza; go 1/2 around Plaza; right on Eastern Parkway. The Museum is at the first intersection (Eastern Parkway and Washington Avenue).

    • Directions from northern or north central New Jersey

      George Washington Bridge/Holland or Lincoln Tunnel to Manhattan; follow directions from Manhattan.

    • Directions from Long Island

      Grand Central Parkway to Jackie Robinson Parkway; exit at Bushwick Avenue; left at third traffic light to Eastern Parkway; about 3 miles to Washington Avenue. The Museum is across the intersection at left.

    • Does the Museum have a parking lot?

      Yes. On-site parking is available in the lot behind the Museum, off Washington Avenue. Hourly rates generally apply. Consult GGMC Parking, a third-party vendor, for up-to-date prices.

    • Does the Museum validate parking?

      No, the Museum doesn’t validate parking. Museum Members at the full-year Individual level and above receive a limited number of one-time-use parking passes, which are mailed with the Membership package.

    • Is there street parking?

      There’s street parking in the neighborhood along Eastern Parkway, Washington Avenue, and other side streets. There’s no street parking directly in front of the Museum.

    • Are there bike racks?

      Yes. Bike racks are located on the sidewalk in front of the Museum and in the parking lot behind the Museum. There’s also a Citi Bike station in front of the Museum.

    Amenities

    • Is there a coat check?

      Yes. Coat Check is available on the first floor. Bags, umbrellas, and any items larger than 11 × 17 × 5 in. (28 × 43 × 13 cm) must be checked. The Museum cannot be responsible for lost or stolen property.

      Items that are not accepted in Coat Check include food and drink, plants and flowers, balloons, (e)bicycles, folding bicycles, (e)scooters, wagons, strollers, and oversize items. Staff will advise on where strollers can be parked. Any other items may be inspected and refused at the discretion of the Public Safety team.

    • Is it okay to bring baby strollers into the Museum?

      Strollers, with the exception of oversize and jogging strollers, are permitted in most galleries; ask a Public Safety Officer for specific gallery access. Front-facing baby carriers are welcome. To ensure easy navigation, visitors with strollers may want to attend during off-peak hours, such as mornings, or on stroller tours.

    • Is there a place to eat?

      Indoor dining is available in the Café and at The Norm, both on the first floor. The Museum’s food truck seasonally offers fresh food and drinks to enjoy outside, in the shaded Sculpture Garden or landscaped plaza.

      Eating and drinking is not permitted in the galleries. Outside food and drink is not permitted with the exception of water in a clear bottle. All opaque bottles must be checked at Coat Check. Water bottles must remain sealed outside of the designated eating areas.

    • Are there other restaurants in the area?

      There are many lovely restaurants nearby, some within walking distance.

    Membership and donations

    For more information, visit the Membership page, call 718.501.6326, or email membership@brooklynmuseum.org.

    Already a Member? Thank you for your support! For complete details on your Membership, visit the current Members page.

    • How do I become a Member?

      Join online or complete an application form and mail it along with your dues to the Membership department. You can also stop by the Admissions Desk in the lobby and complete the application in person.

    • What are the benefits of becoming a Member?

      As a Member, you’ll enjoy complimentary admission (always free for ages 19 and under), invitations to Members-only previews and viewing hours, discounts on Museum programs, dining, and shopping, plus so much more.

    • How do I make a monetary donation to the Museum?

      Thank you for supporting the Brooklyn Museum. You’re welcome to make a secure, fully tax-deductible donation online; by calling the Development department at 718.501.6327 and using your Visa, MasterCard, or American Express card; or by mailing a check made payable to the Brooklyn Museum.

    • I’m a current Member and/or donor. How can I change my name and/or address and continue to receive mail from the Museum?

      Please provide your new name and/or address to the Membership department by phone at 718.501.6326, fax at 718.501.6139, or email at membership@brooklynmuseum.org.

    • Can I designate a secondary Membership cardholder?

      Yes. Starting at the Dual level, Members receive a second card in the name of a household member of their choosing.

    • Can I give a Membership as a gift?

      Absolutely! Memberships make great birthday, graduation, wedding, anniversary, or holiday gifts for family, friends, and/or business associates. You can purchase gift Memberships online, by calling 718.501.6326, or in person at the Member Services Desk.

    • How do I receive my Member discount?

      Simply present your Membership card to any Museum associate in the Shop, Café, or The Norm upon payment. Your 10% discount will be deducted from the full retail price. For purchases made through the Museum Shop online, type your Member I.D. number (located on your Membership card) in the designated discount code area at checkout.

    • How can I find out if my company matches the contributions that I make to the Museum?

      Visit your company’s Human Resources department and request a matching gift form. Your company’s matching gift form will provide full information on eligibility and program limitations.

    • Can I make a contribution in honor or in memory of someone?

      Yes. If you make a gift in any amount to honor someone special, that person will be informed of your thoughtfulness. The family of a loved one commemorated by your gift will be notified. Call 718.501.6237 for further information. Thank you for supporting the Brooklyn Museum.

    Get involved

    • How do I submit a proposal to present at the Museum?

      If you’d like to present a performance, film, or adult workshop at the Museum, you’re welcome to submit a proposal online or by email at public.programs@brooklynmuseum.org.

    • Can I volunteer at the Museum?

      Currently, the Museum is not accepting requests. If you recently reached out about volunteering, thank you! Your request will be kept on file.

    • Are internships available?

      You can find the latest internship opportunities on the careers page. Check back often for new internships. In the meantime, feel free to reach out to internships@brooklynmuseum.org. (Also, check out ongoing opportunities for teens.)

    • What jobs are currently available?

      You can find the latest opportunities on the careers page.

    Exhibitions and events

    • What’s happening at the Museum?

      For the latest exhibitions and events, check the calendar.

    • What kind of programs does the Museum offer for children?

      The Museum offers a variety of programs for children of all ages. Check the calendar for current listings.

    • Are all Brooklyn Museum exhibitions appropriate for children to view?

      Some exhibitions are for adult audiences. Parents, guardians, and teachers are encouraged to preview exhibitions.

    • What are First Saturdays?

      On the first Saturday of February–June, August, and October, the Museum opens its doors to the community free of charge from 5 to 11 pm. The galleries, dining, and Shop are available. Visitors of all ages can partake in an exciting lineup of free programming, such as family art-making activities; gallery talks; live music, dance, and theater performances; and film screenings. See more details on First Saturdays.

    Visitors with disabilities

    • Is the Museum wheelchair accessible? Are wheelchairs available?

      Yes. The building and grounds, including the parking lot, are wheelchair accessible, as is the Eastern Parkway–Brooklyn Museum subway station (2/3). Manually operated wheelchairs and folding stools are available for free at Coat Check in the first floor lobby. Visitors are invited to use these resources while in the Museum. There is seating in most galleries.

      The MTA also offers Access-A-Ride drop-off and pick-up service from the Brooklyn Museum, in the small traffic circle entered from the stoplight on Eastern Parkway.

    • Does the Museum offer accessible programs?

      The Brooklyn Museum is proud to present a variety of accessible programs, including Brooklyn Afternoons and Brooklyn Mornings for adults with memory loss, ASL Tours for adults who are d/Deaf, Brooklyn Talks that include ASL interpretation, and Verbal Description Tours for adults who are blind or have low vision. See upcoming accessible programs.

    • Are service animals allowed in the Museum?

      Leashed or harnessed service animals are welcome in the Museum. Service animals are defined by the American Disabilities Act as dogs that are individually trained to do work or perform tasks for people with disabilities. Animals that are not trained service animals, including but not limited to emotional support animals and pets, are not allowed in the building.

    • What amenities are offered for accessibility in the Museum?

      Large-print guides are offered via QR codes at the entrance of every special exhibition.

      Captioning is included on most in-gallery media presented throughout the building. If captioning is not included, printed transcripts are available.

      Assistive listening devices are available for free at the Admissions Desk in the front lobby. Identification is required to borrow a device.

    • I have other questions related to accessibility.

      Visit the accessibility page or email access@brooklynmuseum.org.

    Art-making and photography

    • Are visitors allowed to sketch in the Museum?

      Yes! Individuals may sketch with dry, bound, or contained media (pencils, color pencils, crayons, oil sticks, ballpoint pens, felt-tip pens/markers) in the collection galleries during Museum hours. Sketching may be restricted in some circumstances, such as when galleries are crowded.

      Sketching isn’t allowed in special exhibitions, and groups aren’t allowed to sketch unless they’re part of a Museum art class.

    • Are visitors allowed to paint in the Museum?

      Wet media such as paint or watercolor is allowed only if you are participating in a Museum art class or if you have secured a permit to copy a work of art. To request a permit, email information@brooklynmuseum.org.

    • Is photography or videography permitted in the Museum?

      Yes. Photography and videography are allowed in the Museum so long as the images are taken using existing light only (no flash) and are for personal, noncommercial use. Photography and videography are often restricted in special exhibition galleries; ask for details at the Admissions Desk when you arrive. Tripods and selfie sticks are not permitted.

    • Is wedding photography permitted in the Museum?

      Wedding photography is not permitted in the Museum during public hours. You’re welcome to shoot outside on the plaza and steps as long as your group does not impede other visitors or programming. There’s no fee for exterior photography, but please notify the Museum in advance by emailing filmshoots@brooklynmuseum.org. Interior photography can be arranged in conjunction with a wedding booked on the premises.

    • Is commercial photography or filming permitted at the Museum?Is commercial photography or filming permitted at the Museum?

      Commercial photography and filming projects are welcome at the Museum if planned and approved in advance. Check the film and photo shoots page for more information, and contact filmshoots@brooklynmuseum.org or 718.501.6166 with your proposal. All commercial projects must be approved by the Museum in writing.

    Rights and reproductions

    • How do I request images of works in the Museum’s collections?

      You may use and share images from this website for noncommercial purposes with attribution to the Brooklyn Museum in accordance with the copyright policy.

      If you need higher resolution images for publication, personal use, or study purposes, submit a request. A staff member will follow up with a quote based on the information you provide.

      You can also order images for teaching purposes at Davis Art Slides.

    • I already have an image downloaded from the website. Can I use it?

      Yes, so long as the downloaded image is of a work in the public domain, is reproduced digitally or in print at no larger than 1/4 page, and is sufficient for nonprofit publications / independent scholar publications.

      The work’s rights status can be found under “Rights” on the object page, which can be found by searching the collection online. Please use the credit as it appears after the word “Caption” on the object page.

    • How can I determine a work’s copyright status?

      Copyright status is displayed on the object page under “Rights.” If you have further questions, contact copyright@brooklynmuseum.org.

    • How can I determine whether a work is in the Brooklyn Museum’s collection?

      Send information about the work, such as the title, artist’s name, and/or accession number, to reproductions@brooklynmuseum.org. If you don’t have such information, send a reference image. Be advised that an image search may take significantly more time due to the large number of objects in the Museum’s holdings.

    • I saw an image in a Museum publication. How do I obtain a high-resolution image and permission to use it?

      Not all images used in Brooklyn Museum publications belong to the Museum. Check the image’s credit information to confirm that the Museum provided it. If so, submit a request with all necessary information. If you don’t have an accession number for the work, provide the publication information along with the figure number and page number.

    • How can I obtain installation images from a past exhibition at the Brooklyn Museum?

      Visit the exhibitions page to find installation images of current and past exhibitions. Alternatively, you can search for exhibitions by title and year. For use of those images, contact reproductions@brooklynmuseum.org. Contact archives.research@brooklynmuseum.org if no images are available for a past exhibition.

    • I’m writing an article about a current Brooklyn Museum exhibition. How do I obtain high-resolution images and permission to use them?

    About the Museum and collection

    • Is the Museum a private or public institution?

      The Brooklyn Museum is a private, nonprofit institution governed by a Board of Trustees, operating in a building owned by New York City.

    • How large is the Museum and its collection?

      The Brooklyn Museum is one of the largest art museums in the United States and one of the premier art institutions in the world. The collection includes a wide range of objects, from ancient Egyptian masterpieces to contemporary art, representing almost every culture in the world. Its home is a 560,000-square-foot Beaux-Arts building.

    • What is meant by the term “collection”?

      The collection is made up of the works of art that the Museum actually owns. (It does not include works in special exhibitions or works temporarily on loan to the Museum.) The collection ranges from Egyptian sarcophagi to period rooms, with only a fraction of these works on display at any given time. Artworks are rotated (that is, some objects are put away so that others can be shown) in the galleries, and there are always many works in the storerooms.

    • What is in the Museum’s collection?

      The world-renowned collections range from ancient Egyptian masterpieces to contemporary art and represent a wide range of cultures. Explore the collection online.

    • Why are some objects not on view?

      The collection is very large, which is why only a fraction can be on public view at any given time. Sometimes, works are lent to other museums for special exhibitions; sometimes, they are in the Conservation Lab for study or maintenance. Certain types of objects, such as watercolors, textiles, and photographs, are sensitive to light and begin to fade if they are exposed for too long, so their exhibition time is limited. Finally, as large as the Museum is, there is not enough room to display everything in the collection. In order to present the best works, artworks are rotated periodically.

    • How do I find out how much an object in the Brooklyn Museum collections is worth?

      The Museum does not disclose the monetary value of objects in the collections. These works are not for sale, and the Museum does not have or keep values for them.

    Gifts and appraisals of art

    • I’m an artist. How can I let you know about my work?

      The Brooklyn Museum is unable to accept or review artist submissions.

    • How can I donate a work of art to the Museum?

      Since its founding, the Brooklyn Museum has benefited from the public’s generosity in building the collection, and it continues to welcome gifts. However, not every object is right for the Museum. If the collection already includes an identical work, or if a work would not be exhibited, the Museum prefers not to add it to the collection. A careful process is thus in place for reviewing all gift offers.

      If you wish to offer an artwork to the Museum, send images, object information (such as the artist, title, dimensions, medium, history, and provenance), and a letter outlining your intentions to bkm.collections@brooklynmuseum.org. Your generosity is appreciated!

    • Can you tell me the value of an artwork that I own?

      As a nonprofit institution, the Brooklyn Museum does not provide authentications or appraisals to third parties. Instead, contact one of the following professional organizations. They can assist with questions about value, provenance, or attribution of works of art. Foundations and catalogue raisonné committees focusing on specific artists may also offer authentications.

      International Foundation for Art Research
      (IFAR)
      500 Fifth Avenue, Suite 935
      New York, NY 10110212.391.6234

      American Society of Appraisers
      2121 Cooperative Way, Suite 210
      Herndon, VA 20171
      800.ASA.VALU

      Appraisers Association of America, Inc.
      212 West 35th Street, 11th Floor South
      New York, NY 10001
      212.889.5404 x14
      referrals@appraisersassociation.org

      Art Dealers Association of America
      205 Lexington Avenue, Suite 901
      New York, NY 10016
      212.488.5550

    • Where would I go to have a work of art restored?

      The American Institute for Conservation of Historic and Artistic Works, which can be reached at 202.452.9545, helps collectors find and choose qualified conservators in their particular area of the country.